When Will Florida Toll Roads Start Charging Again
How does an E-PASS Business account work?
Our E-PASS Business accounts program offers organizations with 10 or more vehicles toll savings and several transponder options for easier multi-state commercial travel. With an E-PASS Business account, your drivers won't have to stop to pay cash for tolls, and you can conveniently manage toll records with only one monthly statement.
You can have an unlimited number of your vehicles registered to a single E-PASS account. To get started, you'll open an E-PASS Business account and register your vehicles. You'll need to maintain a prepaid amount in your Business account to cover anticipated monthly toll charges.
Our dedicated E-PASS Business Account Representatives are available to help set up your account for 10 or more vehicles Monday through Friday, 8 AM to 5 PM, 407-690-5400 or BizAcct@cfxway.com.
Where does E-PASS work?
The E-PASS Sticker and CollegePass can be used on all toll roads and most toll bridges in Florida, Georgia and North Carolina. Just look for the E-PASS, SunPass or LeeWay logo as you enter a toll road in Florida.
Uni, formerly E-PASS Xtra, works in 19 states from Florida to Maine and west to Minnesota and is fully compatible with E-PASS, SunPass, LeeWay, PeachPass, NC QuickPass, E-ZPass, RiverLink and I-PASS toll systems. *E-PASS Xtra is no longer available for purchase. All E-PASS Xtra transponders will continue to work throughout 19 states and be fully supported as part of the E-PASS family of products.
What qualifies an E-PASS Business customer?
E-PASS Business accounts are for organizations with 10 or more vehicles:
- Fleet cars or trucks
- Service vehicles with trailers
- Vehicles with greater than 7,000 lbs. maximum gross weight
What if my business fleet has fewer than 10 vehicles?
E-PASS accounts with less than 10 vehicles can be registered to one account also. You will have access to all the benefits and customer support services offered by E-PASS.
Get started registering 10 or less vehicles for E-PASS.
How do I open an E-PASS Business account?
There are three ways to set up an E-PASS Business account:
Register Online if you seek to register less than 10 vehicles
Call our dedicated business account team if you have 10 or more vehicles at 407-690-5400, Monday through Friday, 8 AM to 5 PM
Email our dedicated business account team if you have 10 or more vehicles at BizAcct@cfxway.com
You will need to provide the following to open your E-PASS Business account:
- Your business name, Employer Identification Number (EIN) and contact information
- A list of all vehicles to be added to the account with license plate numbers and state, plus the make, model, year, color and number of axles of all vehicles
- Preferred choice of transponder for each vehicle
- A form of payment to open an account with a $10 toll deposit for each transponder
Can all my drivers' tolls go to one account but have individual records?
Yes. An E-PASS Business account allows an unlimited number of vehicles to be registered to a single account. Each registered vehicle will have transaction history that includes the date and time the vehicle passed through a toll plaza with the amount charged to the account at that time.
Do I need to register all my vehicles?
Yes. You will need to provide the license plate number and state plus the make, model, year, color and number of axles for each vehicle in your fleet.
For each vehicle, an E-PASS Business account holder can choose which E-PASS transponder best suits their travel needs – see which E-PASS is right for your business vehicles in the product comparison above.
Our dedicated E-PASS Business Account Representatives are available to help set up your account for 10 or more vehicles Monday through Friday, 8 AM to 5 PM, 407-690-5400 or BizAcct@cfxway.com.
Will I incur monthly or annual fees with an E-PASS Business account?
No. E-PASS does not charge any monthly or annual account fees for business or personal account holders. You will be charged only for the tolls incurred by your E-PASS registered vehicles.
How can I replenish funds to my account?
You may choose to replenish your E-PASS Business account in the following ways:
Online: Log on to your E-PASS account and select Reload E-PASS using a credit/debit card or checking account number.
Download the E-PASS App:
Manage your account, check your account balance, and more. Now available for download.
Phone: Call E-PASS Customer Service at 407-823-7277 or 1-800-353-7277 (Monday through Friday 7:30 a.m. – 7:00 p.m. and Saturday 8:00 a.m. – 4:30 p.m.) and adds funds with a credit/debit card or checking account number.
Mail: Send a check or money order to Central Florida Expressway Authority, PO Box 585070, Orlando, FL 32858. Please include on the check your E-PASS account number, license plate number and state that issued your license plate.
In Person: Visit the E-PASS Service Center at 525 South Magnolia Ave Orlando, FL 32801 (Monday through Friday, 8 AM to 6 PM & Saturday, 9 AM to 1 PM) and add funds using cash, check or credit/debit card. There is a drop box for after-hours payments. Checks deposited in the drop box will be credited to accounts the next business day.
Reload Lane: Visit a Reload Lane to add funds (Reload) to your account using cash, check or credit/debit card. Reload Lanes are open seven days a week from 6 AM to 8 PM at:
— East- and west-bound lanes at the State Road 408 Conway toll plaza
— North- and south-bound lanes at the State Road 417 John Young Parkway toll plaza
— North- and south-bound lanes at the State Road 429 Forest Lake Main toll plaza
Auto-Replenish: Set up auto-replenishment on your E-PASS online account with a debit or credit card.
How do I obtain statements and view current account activity?
E-PASS provides you, or your appointed business representatives, with a monthly statement by email which includes toll charge details for each registered vehicle. A printed statement is also available for an additional charge of $0.50 per statement. As an E-PASS Business customer, you will also have 24/7 online access to view vehicle information, transactions and financial histories. If you seek information about your entire fleet, reach out to your E-PASS Business Account representative by email at BizAcct@cfxway.com or at (407) 690-5400.
How do I add vehicles or change information about vehicles on my account?
As an E-PASS Business account holder, you can add new vehicles to your account or update the information about each vehicle anytime by logging in to your online E-PASS account page. For new vehicle registrations, you'll need to have the license plate numbers and state plus the make, model, year, color and number of axles for each additional vehicle.
Uni, a portable, multi-state transponder, can be moved between vehicles at any time by simply updating the vehicle information on your account.
E-PASS stickers will no longer work if removed from the original windshield. Please contact an E-PASS Business account representative for a replacement.
How does E-PASS classify commercial vehicles for toll rates?
E-PASS toll rates increase based on the number of axles per company vehicle.
Axle Classifications and Rates (PDF)
More information about E-PASS toll rates.
Source: https://www.cfxway.com/faqs/
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